We're serious about protecting your information - it's kind of our whole thing.
Look, we get it - privacy policies are usually about as exciting as watching paint dry. But here's the thing: we're Pyrethion Stronghold, and we help brands protect their most valuable assets. That means we take security and privacy seriously, not just for our clients, but for everyone who interacts with us.
This policy lays out how we handle your personal information when you visit our site, reach out to us, or work with us. We've tried to keep it straightforward without all the legal jargon that makes your eyes glaze over. That said, there's some stuff we gotta cover to stay compliant with Canadian privacy laws (PIPEDA, for the acronym fans out there).
By using our website or services, you're agreeing to what's outlined here. If something doesn't sit right with you, let's talk about it.
We're not in the business of hoarding data for fun. We only collect what we actually need to provide our services and improve what we do. Here's what that looks like:
Quick note: If you're working with us on a crisis communication or reputation management project, we might need additional info specific to your situation. We'll always be upfront about what we need and why.
We're not gonna sell your info to random third parties or spam you with stuff you didn't ask for. Here's what we actually do with your data:
Respond to inquiries, provide consultations, and deliver the crisis communication and brand defense services you hired us for.
Send updates about your projects, answer questions, and keep you in the loop on important stuff.
Analyze how people use our site so we can make it better and more useful.
Meet our legal obligations and protect our rights (and yours) when necessary.
We might occasionally send relevant insights or updates about our services, but only if you've given us the green light. You can opt out anytime - no hard feelings.
We don't hand out your information like candy on Halloween. When we do share data, there's always a good reason. Here's the breakdown:
We work with trusted third parties who help us run our business - think email platforms, hosting services, analytics tools, and payment processors. They only get access to what they need to do their job, and they're contractually bound to keep your data secure.
If we're legally required to disclose information (like a court order or regulatory request), we'll comply. We'll also share data if it's necessary to protect our rights, your safety, or investigate potential fraud.
In the unlikely event we sell or merge the business, your information might be part of that transfer. Don't worry - the new owners would still be bound by this privacy policy.
Important: We never sell your personal information to data brokers or use it for purposes outside of what's described here. That's not how we roll.
Given what we do for a living, you'd probably expect us to take security pretty seriously. You'd be right. We use industry-standard practices to protect your information from unauthorized access, alteration, or destruction.
That said, no system is 100% bulletproof. If we ever experience a data breach that affects your information, we'll notify you and the relevant authorities as required by Canadian law. We'll also work our butts off to fix the issue and prevent it from happening again.
Yeah, we use cookies - but not the delicious kind. These are small text files that help our website remember you and improve your experience.
| Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Keep the site functioning properly and remember your preferences | Session/Persistent |
| Analytics Cookies | Help us understand how visitors use our site | Up to 2 years |
| Performance Cookies | Measure site performance and identify issues | Up to 1 year |
You can control cookies through your browser settings. Just know that disabling certain cookies might affect how the site works. Most browsers accept cookies by default, but you can usually modify your settings to decline them if you prefer.
We also use Google Analytics to understand site traffic patterns. Google has its own privacy policy which you can check out on their site.
Under Canadian privacy law (PIPEDA), you've got some solid rights when it comes to your personal information. Here's what you can do:
Request a copy of the personal data we hold about you
Update or correct inaccurate information we have
Request deletion of your personal data (with some exceptions)
Unsubscribe from marketing communications anytime
Get your data in a portable format
Ask questions about how we handle your data
To exercise any of these rights, just shoot us an email at contact@pyrethionstronghold.info or give us a call at (604) 555-8742. We'll get back to you within 30 days.
If you're not satisfied with how we've handled your privacy concerns, you can file a complaint with the Office of the Privacy Commissioner of Canada.
We don't keep your data forever - that'd be weird and unnecessary. Here's our approach to how long we hold onto different types of information:
Once data reaches the end of its retention period, we securely delete or anonymize it. If you request deletion before the retention period ends, we'll honor that request unless we've got a legal obligation to keep the information.
We're based in Vancouver, BC, but sometimes your data might travel a bit. Some of our service providers (like cloud hosting or analytics platforms) might be located outside Canada, including in the United States.
When your data crosses borders, it becomes subject to the laws of that country. For example, data stored on US servers could potentially be accessed by US authorities under certain circumstances.
We only work with service providers who maintain strong security standards and have proper data protection agreements in place. We make sure they're handling your information responsibly, regardless of where their servers are located.
If you've got concerns about international data transfers, let us know. We're happy to discuss the specifics of where and how your data is stored.
Privacy laws evolve, technology changes, and our business grows. That means this policy might need updates from time to time.
When we make significant changes, we'll let you know by:
We encourage you to check